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Why won't the PRIME For Life computer app install or run on a U.S. Army (DoD) network?
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The streaming app or online instructor resources won't load in my web browser. How do I fix it?
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I'm getting a "remote server returned an error (401) Unauthorized" or server error when logging in to teach a class. What should I do?
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I get a server error or "unhandled exception" when logging in to Prime Focus or clicking Get Started. What should I do?
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The Prime For Life app won't download, install, or open on my computer (including a work computer). How do I fix it?
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Do I want the desktop version or the streaming version?
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I can't get Prime Solutions to open — it says the application can't connect to PRI servers and there are no more trial runs available